Central Seller
PTEN

Terms of Use

Last updated: September 29, 2026

Rules for using Central Seller, provided by Central Seller Gestão e Integração Ltda.. By creating an account or connecting a store you agree to these terms and to our Privacy Policy.

1. The service

Central Seller brings together, in one panel, the sales, listings, stock, costs, promotions, reputation and customer service of stores on online marketplaces and of the seller's ERP. It also lets the user connect their own AI assistant through MCP to read this data and propose replies. The system has no built-in AI and makes no decisions on its own.

2. Account and access

  • You must provide true information and keep your password and access keys secret. You are responsible for what is done with your account.
  • The owner of a company decides who can access it and with which role, and should remove access of people who no longer need it.
  • Report any unauthorized use to centralseller.adm@gmail.com.

3. Connected marketplaces and ERP

  • You may only connect stores and ERP accounts that you own or are authorized to manage.
  • Integrations depend on the rules, availability and limits of each marketplace and ERP. Changes on their side may interrupt or change features without notice.
  • Actions that write to a marketplace (such as replying to buyers or joining promotions) only happen after approval by an owner or admin, or through an automatic rule that they turned on. You are responsible for the content you approve and for the automatic rules you enable.

4. Acceptable use

You may not use the service to break the law or marketplace rules, to send spam or abusive messages to buyers, to try to access data of other companies, to probe or overload the system, or to resell access without authorization.

5. Data

The data of your stores belongs to you. We process it only to provide the service, as described in the Privacy Policy and protected as described in the Security Policy. When you process buyer data through the system you are its controller and must comply with the LGPD and the marketplace policies.

6. Availability and liability

  • We work to keep the service available and correct, but it is provided as is, without a guarantee of uninterrupted operation. Figures such as profit, margin and ideal price are estimates based on data from the marketplaces, the ERP and the parameters you enter.
  • We are not liable for indirect damages, lost profits or decisions made based on the information shown, nor for failures of marketplaces, ERPs or third-party AI assistants. Where liability cannot be excluded, it is limited to the amount paid for the service in the previous 12 months.

7. Cancellation

You can disconnect or delete stores and stop using the service at any time. We may suspend accounts that break these terms, with notice whenever possible. On cancellation, the data is deleted as described in the Privacy Policy.

8. Changes and jurisdiction

We may update these terms and will show the new date at the top of this page; relevant changes are communicated in the panel. These terms are governed by Brazilian law, and the courts of São Paulo/SP, Brazil, have jurisdiction. Questions: centralseller.adm@gmail.com.